Designing and presenting original research has been seen to have a strong impact, becoming a trend amongst marketers in 2020. By providing original research, marketers are able to generate links from reputable websites, as well as achieving a greater number of ‘shares’ on social media platforms, where well-presented and original research is very desirable.
Content marketing in the B2B sector is another trend for 2020, which focuses on offering the B2B community valuable and relevant educational information, such as informative blogs and high-quality white papers. The increase in popularity of content marketing for B2B builds trust and nurtures leads, so marketers should look to design content that is truly relevant, educational and authoritative.
Developments in Personalisation for Marketers
Personalisation is an ever-changing element of the marketing landscape, developing and upgrading constantly. As a result of these fast-paced changes, the majority of marketers could improve their personalisation strategies, moving beyond simply adding the customer’s first name at the top of an email.
Personalisation should now be applied to all forms of communication, and automation is fast becoming the most effective way to tailor messages and/or content to suit each individual customer. Automation enables the marketer to create ads which adjust dynamically to the customer’s wants and needs, while taking into consideration their habits and preferences.
Personalisation also includes custom opt-in ads, which change depending on what the individual customer has just read, clicked on or interacted with. By personalising opt-in ads, the marketer is able to create more relevant forms of communication.
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| How to Update Previously Published Content |
Personalisation can also be applied to the call to action (CTA), transforming an already important marketing tool into something even more relevant, effective and powerful. To personalise a CTA, marketers should use A/B testing to find the most effective and persuasive design. Marketers can also employ A/B testing when crafting titles for blog posts as a way of finding the most appealing title for the target audience.
Behavioural
segmentation continues to be an incredibly important marketing tool in 2020,
which is the process of segmenting an audience into different categories based
on behaviour rather than by demographic. Behavioural segmentation might divide
audience members based on actions such as first-time purchases, repeat
purchases and abandoned carts, enabling marketers to personalise their
messages, offers and promotions more effectively.



